What Is Expected Of Us?
Even the best plans will stall if people aren’t clear on their roles, responsibilities, and behaviours. What is expected of us? helps teams define how they work together, so everyone knows what they’re accountable for and what’s expected day to day.
High-energy teams don’t leave expectations unspoken. They take the time to clarify roles, define behavioural standards, and ensure that everyone knows where they stand.
🎥 Watch the Video: Learn how clear expectations reduce confusion and build trust.
What does "What is Expected of Us?" explore?
- Roles and responsibilities – Does every team member know their role and what they’re accountable for? Clear job boundaries support effective teamwork.
- Authority and accountability – Are lines of decision-making clear? Knowing who owns what prevents delays and confusion.
- Ground rules – Has your team defined how you work together? Ground rules set behavioural norms and reduce friction.
- Shared responsibility – Do team members take ownership for delivering what others need? High-performing teams don’t pass the buck—they follow through.
Why "What is Expected of Us?" matters
Ambiguity breeds inefficiency, duplication, and conflict. This question helps eliminate confusion by making expectations visible and shared.
When everyone knows their role and how they’re expected to behave, teams move faster, trust more, and deliver better outcomes.
Reflect on your team
- Are job roles and boundaries clearly understood?
- Does everyone know what they’re accountable for?
- Are there clear behavioural expectations—and are they followed?
- Do team members take ownership for delivering on their responsibilities?
Next steps
📌 Clarify roles. Review job descriptions and accountabilities. Ensure responsibilities are clearly defined and up to date.
📌 Define lines of authority. Map decision-making structures so everyone understands who leads what.
📌 Establish ground rules. Work as a team to create behavioural norms that reflect your values and support respectful collaboration.
📌 Encourage shared ownership. Use team conversations to surface expectations and agreements—for how people will work and support one another.
📌 Use a facilitated workshop. An accredited practitioner can help your team define expectations in a way that boosts alignment and psychological safety.
